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The goals of the DREW project are to: create a schema useful in archiving components of a reference transaction in a standardized manner; work with services to turn their archives into the DREW format; collect, clean, and remove personally identifiable information; create an exploration space for library scientists to create new models, measures, reports, and generalizations about the reference process; and create the infrastructure to allow services to directly benefit from the models the researchers create. Both librarians and researchers will learn how they can participate in the collaborative DREW project. Slides available at: http://quartz.syr.edu/rdlankes/tiki-download_file.php?fileId=109

Listen Up! #4 is now available. See the Listen Up! blog for detailed program information.

Audio portion of a video presentation on a new concept for AskNSDL. THe streaming MP4 movie can be found at: http://askeric.syr.edu/asknsdl/. This serves as some initial thinking between combining digital reference and blogging.

Call it digital reference or call it virtual reference. Libraries are taking reference to the web and library assistants are taking an increasing role in this transformation. This workshop will cover the basics of virtual reference, virtual reference tools, current trends, and a little crystal ball gazing into the virtual reference future. Slides available at: http://quartz.syr.edu/rdlankes/tiki-download_file.php?fileId=108

Listen Up! #3 is now available. See the Listen Up! blog for detailed program information.